Terms of Service for 1Saved Parcel
Effective Date: June 26, 2025 | Last Updated: June 26, 2025
1. Services & Pricing
Ottawa package receiving, and delivery terms:
a) Package Receiving
Fee: $19 per package
Includes: Secure storage at 1830 Walkley Road, notification, 7 business days free storage.
Late Storage: $5/day after day 7.
b) Add-On Services
Saturday & Sunday Morning Delivery : $30 base + $0.68/km after 5km
2. Critical Policies
a) Prohibited Items
We do not accept: Perishables, weapons, drugs, live animals, hazardous materials, or items >$500 value.
b) Storage & Abandonment
Day 1-7: Free storage.
Day 8-30: $5/day fee.
Day 31+: Items donated or recycled.
c) Access Rules
Government ID required for all pickups.
Vault codes: Valid for 1 hour; non-transferable.
d) Payments
Vault/delivery services: 100% prepayment required.
No refunds for no-shows or abandoned items.
3. Liability & Disclaimers
1Saved Parcel is not liable for:
Damage/loss by carriers (Canada Post, UPS, etc.)
Incorrect addressing by clients
Weather delays or "Acts of God"
Theft due to shared access codes
Clients must file claims with original carriers for damaged items.
4. Termination
We reserve the right to suspend services for non-payment, prohibited items, or staff harassment.